Clayhithe Road,
Waterbeach,
CAMBRIDGE,
CB25 9HZ
(01223) 860622
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Bridge
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I had a very nasty jacket potato on 13th January. Perhaps I should have heeded the auspices! I live in Waterbeach but I avoid going here like the plague. Not like it was in Tommy and Dee's day. They need to concentrate on doing something really well - like the food.
My wife and I have been going to the Bridge for Saturday lunch for at least 10 years, generally every fortnight or so.
In the last year the portions have become miniscule for the money, and - depending what you have - the food poorly cooked and not tasty. The curries are nothing like curries, just a bowl of spicy gravy with bits in and a small serving of rice. I'd be embarrassed to serve up most of it.
Lasagne is probably the best value, but don't have a garlic bread side order because it's like the sole off my shoe.
We've never needed to book there, and that's been a major attraction (plus the riverfront setting), but we took 2 relatives there a couple of weeks ago. We were greeted at the door by Noel, who did his best Basil Fawlty by shouting 'have you booked?' at us. Then grumbling because we hadn't. To be fair, he did find us a table (not that it was busy), but this isn't the way to treat VERY regular customers (who he should recognise as such) in front of their friends or relatives.
So I'm sorry, Noel, but your place has been going downhill, food-wise, and your rudeness has just added the final touch. You've lost our custom. Pity, because the place looks nice, but that's as far as it goes.
We had lunch at the Bridge 2 days ago and the experience was so poor I feel I have to warn others! As part of a large party we had submitted our orders in advance but only 2 of the meals for our table arrived together, another one half an hour later, we hijacked the fourth when the waitress had wandered around with it so long it was stone cold, and the fifth meal was delivered after several requests a full hour and a half after the first two.
The beef was tough and chewy, the vegetables were cold and the calabrese so old it was yellow. Although many of the serving staff were clearly doing their best the kitchen was overwhelmed, understaffed and disorganised. With no table service for drinks and the wait for bar service taking over half an hour at peak time, many customers went without drinks.
We were served by a rude and surly waitress who repeatedly barged past piles of dirty plates as if they weren't her concern.
Poor service, poor quality chain restaurant food - the Bridge's only redeeming feature is its riverside location.
Very disappointed with this place the food quality has really gone downhill as has the service due to the low number of staff around (only 2 people in this large pub at lunch).
True local specials have been removed and cost cutting and penny pinching seem to be the order of the day. Any local flavour has been removed and it is essentially an uninspired and poorly run chain pub but with high prices.
Avoid Avoid Avoid
There are plenty of nicer pubs in the area. The only pleasant thing is the setting although the state of the patio and the patio furniture is pretty dire as well.
It’s a shame as this used to be a great place for lunch.
Called in for food last night on the off chance after shopping in Cambridge,have frequented this place in the past,never again!!The food was expensive for what measly portion you got.I had 'hotpot',cant go wrong with that i thought,wrong!it was chicken hotpot with 4 pieces of 1 inch square chicken,creamy sauce,very garlicky,spoonful of microwaved mashed potatoes with a crust,and a spoonful of veg all for £8.95.
The poor elderly lady opposite us ordered the curry,to be told on a return by the waiter after her order was taken,that the curry was all gone(6.45pm!)and would chicken tikka be ok as that was all that was left(not curry by the way).she got one bowl of tikka and one small bowl of rice which the tikka drowned,she asked the waiter if she could have a bit more rice to soak up the sauce and he said i'll have to ask the chef.his reply from the chef was "no,you get what you pay for on the menu".Appalling.my wife is a chef and was flabberghasted.
Give the place a wide swerve.
Like many others have mentioned, this used to be good but my last experience was quite the opposite.
long waits, starter sent back as not cooked fully and further wait for a main course with very little taste.
All basic food that is hard to get wrong. Main problem seems to be management trying to cut corners and work with as few staff as possible.
People will return for good food and service regardless of price. Shame as this place should have it all.
I rang to book a table at the Bridge Hotel but was faced with a very rude member of staff on the telephone.
Due to her rudeness I decided to decline the booking I was originally going to make.
I have just returned from dinner at the Bridge which I have frequented for several years without complaint.
Tonight was appalling. I have never had rump steak in any restauraunt that was devoid of fat.
It was tough as leather and had not been seasoned even slightly. The chips were a poor relation of oven chips and the mushrooms were definitely out if a tin - aweful.
Gordon Ramsey would have had a field day! I will return when the management had been replaced.
On a positive note, the drinks were great and the bar staff were very professional. It was obvious that the waitresses were not relying on tips!!!!
So sorry a great venu has been trashed.
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